Citymapper

4.7
iOSApp Store

What it actually doesCitymapper helps plan public transport routes and find optimal travel options, but suffers from outdated route data and unreliable performance in Russian cities.

35%Marketing ≈ reality40%Stability

Actually does

  • Turn-by-turn nav30% of reviews
  • Public transport100% of reviews
  • Trip planning50% of reviews
  • Offline maps30% of reviews
  • Russian localization40% of reviews

Claimed, but not confirmed by reviews

  • Ride-sharing
  • Велопрокат и информация о паркингах велосипедов
  • Онлайн обновление времени прибытия и прогноз ожидания
  • File sharing
  • Reminders

Common complaints

  • Outdated route and schedule data50% of mentions

    «The application used to help me a lot... Now it shows routes with transport that hasn't existed for several years... bus number 6 still shows it going through Novyi Arbat on your app, but that route hasn't existed for several years!»

  • Lacks support for Russia's transport reforms20% of mentions

    «Doesn't account for the new transport reform in St. Petersburg at all»

  • Inaccurate public transport arrival times30% of mentions

    «Times shown in the app don't match actual bus arrivals 40-50% of the time»

  • Application crashes and freezing13% of mentions

    «The application freezes when point B is selected and at this stage the interface freezes. What follows is a crash!»

  • Metro routing feature disappeared15% of mentions

    «Navigation by metro disappeared. Now all routes are only by bus.»

What people praise

  • Helps tourists navigate the city

    «Helps tourists a lot with public transportation»

  • Simple and convenient interface

    «Easy enough for a child to use»

  • Shows interesting and alternative routes

    «Showed interesting routes when I wanted some variety»

  • Combines different types of transport in one route

    «Better than all separate apps for metro, bikes, and maps combined.»

  • Overall positive impression

    «Great application!»

Where to install