Smart. Супермаркеты
★ 4.7What it actually doesAn app for obtaining discounts and viewing the current catalog of Smart supermarket chain in Central Russia through a virtual loyalty card, but suffers from frequent technical glitches and lacks online ordering functionality.
Actually does
- ✓Loyalty cards15% of reviews
- ✓Product Catalog10% of reviews
- ✓QR scanner8% of reviews
Claimed, but not confirmed by reviews
- ⚠Customer Support
- ⚠Receipts scanning
- ⚠Избранные товары
- ⚠Игры и лотерея (Колесо фортуны)
Common complaints
- ✗Critical errors and crashes after updates35% of mentions
«After updating the app on iOS, all functions disappeared, supposedly no internet. Only QR code is available»
- ✗No online ordering and delivery functionality15% of mentions
«I can't even add items to the cart... Everywhere else offers delivery already, but here - you can only look»
- ✗Very slow loading of information with images8% of mentions
«The price information started loading really slowly... Now I don't even look because of YOUR image loading problems»
- ✗Low product quality (expired, damaged, spoiled)20% of mentions
«Today I bought a melon. Cut it open. And it was green inside.»
- ✗Weak or absent loyalty program8% of mentions
«There is no loyalty program (even a cumulative one) - they just collect statistics for marketing»
What people praise
- ★Current information about prices and promotions
«Prices and promotions are always up to date»
- ★App works correctly and stably (when it works)
«The app works correctly, prices and promotions are always up to date»
- ★Good store quality, low prices, polite staff
«Close by, quality, affordable, polite»
- ★Convenience of using QR code card at checkout
«Only QR code available»
- ★Discounts on goods up to 30%
«Buy popular items with discounts up to 30%»