ECOVACS HOME

4.1
AndroidiOSApp StoreGoogle PlayRuStore

What it actually doesApp for managing DEEBOT robot vacuum enables remote start/stop of cleaning, map and schedule viewing, but frequently fails to connect, loses maps, and requires region change to work in Russia.

35%Marketing ≈ reality15%Stability

Actually does

  • Smart home control80% of reviews
  • Shift scheduling15% of reviews
  • Push Notifications25% of reviews
  • Data export35% of reviews

Claimed, but not confirmed by reviews

  • Отображение карты дома и статистики уборки в реальном времени
  • Виртуальные границы (Virtual Boundary™) и запретные зоны
  • Уборка с пользовательскими настройками для отдельных зон
  • Multi-account
  • Интеграция с Amazon Alexa и Google Home
  • Customer Support
  • Регулировка подачи воды при влажной уборке

Common complaints

  • App cannot connect to or keeps losing connection with vacuum cleaner62% of mentions

    «constantly loses connection with the phone, doesn't see the robot vacuum»

  • App blocked in Russia (requires changing region to Kazakhstan)28% of mentions

    «The app doesn't work in Russia. If you change the region, then the app opens.»

  • App crashes or stops working after updates48% of mentions

    «The app updated and stopped working properly»

  • 'Data collection time exceeded' error and load timeouts22% of mentions

    «Loads slowly, then says time has expired»

  • Map lost, damaged, or rotated after updates18% of mentions

    «overlays the map multiple times on top of each other in a flipped orientation»

What people praise

  • Fast and stable connection (when it works)

    «connects lightning-fast and without any glitches or freezing»

  • Ability to configure all cleaning parameters

    «Everything that can be configured is configurable»

  • Developers fixed network connectivity in RF (recovery after blockage)

    «Fixed networks in RF! Robot vacuum works again»

  • Core functionality works (once the app launches)

    «Everything works perfectly!!!»

  • Notifications about issues arrive (robot stuck, cleaning finished)

    «notifications that the robot is stuck or cleaning is finished come through»

Where to install