LG ThinQ
★ 4.5What it actually doesApplication for managing LG IoT devices (washing machines, air conditioners, TVs) with energy consumption monitoring and diagnostics capability, but suffers from critical stability issues: frequently fails to load, loses device connection, and periodically becomes completely unusable.
Actually does
- ✓Smart home control30% of reviews
- ✓Automation5% of reviews
Claimed, but not confirmed by reviews
- ⚠Мониторинг энергопотребления
- ⚠Personalized Recommendations
- ⚠Диагностика устройства (Smart Diagnosis)
- ⚠Customer Support
- ⚠Библиотека инструкций и руководств
- ⚠Push Notifications
- ⚠Apple HomeKit
Common complaints
- ✗Frequent crashes and freezes (endless loading spinner)40% of mentions
«At first it was working but now it just spins... The wheel never stops spinning»
- ✗Losing connection to devices (washing machine, air conditioner, TV)30% of mentions
«Just suddenly stopped seeing the air conditioner... The app won't connect to the washing machine»
- ✗Server issues (outages, login problems)12% of mentions
«Did LG shut down the servers in Russia? I can't log into the app from any of my three accounts»
- ✗Slow performance, long screen loading times14% of mentions
«every screen takes 10 minutes to load... every time connecting to TV takes about 15 minutes»
- ✗Regional limitations (doesn't work in Russia, regions unavailable)10% of mentions
«There's no Tajikistan region... for Russia this app only works in English»
What people praise
- ★Quality of LG devices
«Thank you for the app. And for the quality of LG equipment»
- ★App works (when it works)
«The app is intuitive, works without bugs and lags so far»
- ★Interface is clear and convenient (when instructions are available)
«Overall, the app is easy to understand»