Госуслуги
★ 4.7What it actually doesApp for interacting with government agencies: paying fines and state duties, submitting applications, storing and presenting documents, scheduling doctor appointments. Works unstably with issues in support and document search functionality.
Actually does
- ✓Invoicing15% of reviews
- ✓Подача заявлений в ведомства12% of reviews
- ✓Запись к врачу и получение справок(bonus)12% of reviews
- ✓Документы на недвижимость(bonus)9% of reviews
- ✓Паспорт, СНИЛС, водительские права(bonus)12% of reviews
- ✓Dark mode(bonus)15% of reviews
- ✓Document Management18% of reviews
Claimed, but not confirmed by reviews
- ⚠QR scanner
- ⚠Управление согласиями на использование биометрических данных
Common complaints
- ✗Lack of proper support12% of mentions
«Tech support is silent!!! The problem isn't being resolved!!! You can't get any response, solutions, or help!!!»
- ✗Data loss when archiving3% of mentions
«I archived the applications and they disappeared, not showing in any tab»
- ✗Unable to find documents and test results9% of mentions
«I tried to find the test results and couldn't! Finding the right test result that came, for example, 6 months ago is IMPOSSIBLE»
- ✗App crashes and lags9% of mentions
«Often crashes. Lags»
- ✗Slow performance and lengthy processes6% of mentions
«Everything is very inconvenient and takes a very long time»
What people praise
- ★Quick access to documents (passport, driver's license, SNILS, property)
«Any property documents in a few minutes, passport, SNILS, driver's license available for presentation»
- ★Convenience and speed
«Very convenient and fast to get information. Got everything done online in 5 minutes»
- ★Intuitive interface
«Everything is intuitive. Very convenient and clear»
- ★Reduction of bureaucracy and process simplification
«Certificates from various government agencies without leaving home. Doctor appointments. And much more»
- ★Reliability (when it works)
«Everything works well. Everything works great»