Мой Дом - Электронный Город
★ 4.3What it actually doesAn app for remote intercom control, viewing camera feeds, and unlocking building entrances, but with widespread issues: calls not received, video loading failures, inconvenient iOS interface, paid features, and unreliable support.
Actually does
- ✓Subscription(bonus)40% of reviews
- ✓Multi-account(bonus)15% of reviews
- ✓Ad-free(bonus)
Claimed, but not confirmed by reviews
- ⚠Прием звонков от домофона
- ⚠Удаленное открытие двери подъезда
- ⚠Video streaming
- ⚠Push Notifications
- ⚠Просмотр видео архива
- ⚠Просмотр городских камер на перекрестках
Common complaints
- ✗Calls not received or received with delay (often intermittently)60% of mentions
«People stand at the doorbell, hear the call, but there's nothing on the phone!!! At best, the call comes through to the phone after a minute.»
- ✗Video doesn't load, doesn't appear, or freezes55% of mentions
«It's impossible to view the archive, incoming calls from the intercom simply don't load.»
- ✗Inconvenient UX on iOS: double call, delays, need to decline call and open app to unlock door45% of mentions
«The request comes in like a regular call, but if you answer, it redirects you to the app itself, where a pop-up appears with a delay.»
- ✗Unable to contact support: bots don't understand, no responses, closed conversations40% of mentions
«In my account, the function to write to support disappeared! I called their number and they say I called the wrong one!!!»
- ✗Missing or deleted features: access codes, door unlock buttons, video from doorbell35% of mentions
«After the update, the video doorbell buttons and the ability to unlock the door disappeared. They're just gone.»
What people praise
- ★Intuitive interface (rarely mentioned)
«Intuitive interface and everything works perfectly.»