Philips Hue

4.3
AndroidiOSApp StoreGoogle PlayRuStore

What it actually doesA Philips Hue smart light management app that enables turning lights on/off, changing color and brightness, grouping lights by room, and syncing with TV and music, though it frequently experiences authentication and synchronization issues.

45%Marketing ≈ reality35%Stability

Actually does

  • Smart home control70% of reviews
  • Естественный свет (адаптация к времени суток)10% of reviews
  • Галерея вариантов освещения и сценарии20% of reviews
  • Интеграция с голосовыми помощниками (Alexa, Google, Siri)10% of reviews
  • Систематизация ламп по комнатам и зонам15% of reviews
  • Дистанционное управление через интернет20% of reviews

Claimed, but not confirmed by reviews

  • Automation
  • Синхронизация с ТВ, музыкой и играми
  • Интеграция с домашней безопасностью (датчики, камеры, сигнализация)

Common complaints

  • Critical authorization issues: random account logouts, login failure during password recovery, account lockouts35% of mentions

    «App is trash. Logged me out, try logging in password doesn't work, try to make new one and doesn't send me email. Thanks Philips, I can't turn on light in my house.»

  • TV synchronization doesn't work when using VPN, requires disabling protection10% of mentions

    «Hue Play lamps no longer synchronize with TV if the app is running through VPN»

  • Lamp connection issues: not added to app, require password re-entry20% of mentions

    «I entered login and password 10 times. Tried adding a bluetooth lamp just as many times. Nothing connects.»

  • Limited functionality, no custom alert sounds, infrequent updates, parts of the app in Beta for years20% of mentions

    «Poor functionality. You can't even set a custom ringtone for alerts. The app updates extremely rarely»

  • Automation features poorly implemented: automatic on/off doesn't work, confusing settings15% of mentions

    «I couldn't figure out how to set up presence simulation. The lights won't turn on.»

What people praise

  • Core functionality works well — on/off control, color and brightness management

    «Excellent application. Many settings. / Not a single crash or freeze in six months»

  • Works well with voice assistants (Google, Alexa, Siri)

    «Works great with both Google and by itself»

  • Stable app performance with normal connection

    «Not a single crash or hang in six months»

  • Clear and convenient interface with many settings

    «Good app, works / Excellent application. Many settings.»

  • Overall user satisfaction (when app works)

    «Cool thing / awesome! So far everything works as needed.»

Where to install