Omega: taxi service
★ 3.2What it actually doesMobile app for ordering taxi, delivery and cargo transportation with cost calculation and map tracking, but with critical stability issues: frequent crashes, non-functioning buttons, freezes and inability to accept orders.
Actually does
- ✓Ride-sharing95% of reviews
- ✓Available in Russia10% of reviews
Claimed, but not confirmed by reviews
- ⚠Food delivery
- ⚠Грузоперевозки и переезды
- ⚠Order Tracking
- ⚠Предварительный заказ на время
- ⚠Messaging
- ⚠Voice calls
- ⚠Cashback and Rewards
- ⚠Сохранение любимых адресов
- ⚠Customer Support
Common complaints
- ✗Critical crashes and freezes60% of mentions
«The app worked for 2 days and then stopped opening at all. The connection icon just keeps spinning»
- ✗Buttons and functions unresponsive35% of mentions
«Not a single button works»
- ✗Orders not accepted by drivers, long wait times30% of mentions
«You can wait for the order to be accepted for half an hour! Do we and you really need such a taxi?»
- ✗Slow loading, blank screen20% of mentions
«I open the app and just see a white screen with the map not loaded. I wait 1 minute, 5 minutes, 10...»
- ✗Inaccurate location and address detection10% of mentions
«Auto-detection always!!! Always the neighboring building!! Never gets it right»
What people praise
- ★Transparent pricing visible immediately
«final cost is always visible right away»
- ★Wide coverage (45+ Russian cities)
- ★Variety of tariff options (Economy, Comfort, Business, Cargo, etc.)
- ★Users request addition of trip duration and distance display
«I wish they would add a feature to show how long the trip will take and how much distance is left»
- ★Fast car dispatch (promise)