Ventra Go! Подработка и работа
★ 4.2What it actually doesVentra Go! is a platform for finding temporary jobs in large retail stores and warehouses across Russian cities, promising quick payments but experiencing frequent shift cancellations, payment delays, and ineffective customer support.
Actually does
- ✓Push Notifications20% of reviews
- ✓Marketplace85% of reviews
- ✓P2P payments80% of reviews
- ✓Система принятия и отмены смен(bonus)70% of reviews
- ✓Available in Russia30% of reviews
- ✓Free tier20% of reviews
- ✓Ad-free(bonus)5% of reviews
- ✓Job search25% of reviews
- ✓Gig work
Claimed, but not confirmed by reviews
- ⚠Геолокация для поиска заданий рядом
- ⚠Реферальная программа с бонусами
- ⚠Круглосуточная служба поддержки
Common complaints
- ✗Frequent shift cancellations at the last moment or upon arrival at the location36% of mentions
«You can come to an assignment at any time, but they'll tell you too many people signed up and send you home. They compensate a maximum of 2 hours.»
- ✗No payment: unable to get paid for completed shift28% of mentions
«Support cancelled my shift and doesn't mark that I worked, ended up without money»
- ✗Ineffective customer support: chatbots, slow responses, generic scripts32% of mentions
«The support chatbot ruins the whole experience. Customers can be arbitrarily sent home, and you still have to fight for payouts.»
- ✗Payment delays (promise 24 hours, but it takes 2-3 days in practice)22% of mentions
«Please increase the payment speed from Lenta. It used to come in an hour, now it's two days»
- ✗Geolocation errors (incorrect city detection, inability to switch region)8% of mentions
«It doesn't detect the location at all, shows Moscow instead of St. Petersburg!»
What people praise
- ★Wide selection of short shifts near home across different store types
«There are tasks not only in grocery stores, but also in cosmetics and clothing stores... There are short shifts of 4-5 hours»
- ★Fast payouts to card (when working)
«Happy with the withdrawal of funds... they come quickly»
- ★Convenient interface with filters and favorites feature
«Compared to similar applications, this is the most convenient in terms of interface»
- ★App doesn't lag, works stably (when it works)
«I've been using it for five months. The app doesn't glitch»
- ★Easy registration without visiting an office
«Good that you don't need to go anywhere to register»