Джем Работа: Поиск подработки
★ 4.5What it actually doesApp for finding and completing short-term gigs (retail shifts, delivery orders) with promised quick payments, but frequently suffers from payment delays, user account blocks, and poor customer support.
Actually does
- ✓Gig work95% of reviews
- ✓Job search85% of reviews
- ✓Payment Tracking95% of reviews
- ✓Recurring payments30% of reviews
- ✓Мобильное приложение70% of reviews
- ✓Поиск подработок рядом с домом40% of reviews
- ✓Гибкий график работы30% of reviews
- ✓Работа без опыта20% of reviews
Claimed, but not confirmed by reviews
- ⚠Customer Support
- ⚠Быстрые выплаты на карту
Common complaints
- ✗Serious payment delays (instead of 1 day — 4-7 days or more)85% of mentions
«I took an order, worked the shift, and after 24 hours as stated in the order, the payment didn't arrive... as a result, to this day the payment hasn't come through. Support only asks to wait for a resolution for 4 days now»
- ✗Support service ignores issues, responds with template phrases, doesn't resolve problems75% of mentions
«Terrible "care service", the ignorance and incompetence are appalling... No point in writing to the chat — you just get ignored or a standard brush-off»
- ✗Account blocking without explanation, for a single no-show or by mistake60% of mentions
«In case of force majeure, you get blocked plain and simple without explanation... if you happen to wake up with a fever... you'll be blocked indefinitely»
- ✗Shifts cancelled by employer at the last moment or in the app without notification50% of mentions
«Took a shift, changed all my plans, and in the evening at 22:40 the customer cancelled it! And it's like this all the time!»
- ✗App freezes, lags, crashes during registration and usage30% of mentions
«Even with a proper update and enough storage space—the app crashes»
What people praise
- ★Large number of available shifts and vacancies every day
«Lots of side work, fast payment»
- ★Ability to choose convenient time and combine with main job
«A decent app for those looking for side work... there's always a choice: day and night shifts»
- ★Clear and convenient app interface
«The app interface is clear, and it changed to a festive theme for the new year»
- ★Partnerships with major retail chains (Pyaterochka, Magnit, METRO, DNS, etc.)
«The app features orders from major retail chains and brands»
- ★Referral bonus program (promo codes for 500 rubles)
«b22c801f promo code for a 500 ruble bonus»