Циан. Недвижимость. Квартиры.
★ 4.7What it actually doesCian is a real estate marketplace for searching and posting listings for buying, renting, and short-term rental of apartments, houses, and commercial properties, with mortgage service integration and property valuation.
Actually does
- ✓Маркетплейс недвижимости (поиск квартир, домов, коммерческих объектов)50% of reviews
- ✓Offline maps20% of reviews
- ✓Размещение объявлений о продаже и аренде15% of reviews
- ✓Messaging5% of reviews
Claimed, but not confirmed by reviews
- ⚠80+ фильтров для поиска (цена, комнатность, этаж, отделка, инфраструктура)
- ⚠Сохранение поиска и добавление в избранное
- ⚠AI assistant
- ⚠Оформление ипотеки (подача в 7 банков одновременно)
- ⚠Посуточная аренда (квартиры, дома, коттеджи, комнаты)
- ⚠Оценка стоимости недвижимости (кадастровая стоимость, история цен)
- ⚠Поиск коммерческой недвижимости (офисы, склады, торговые помещения)
- ⚠Voice calls
Common complaints
- ✗Intrusive calls from agents and spammers (sale of user data to third parties)25% of mentions
«After using the app they sell your number without permission so you get called with offers. Every time after browsing Cian they call you more than once.»
- ✗App freezes and crashes40% of mentions
«The latest version works terribly on the latest iOS on the latest iPhone. The app really takes 10 minutes to load on entry! 10!!!! Ten minutes staring at a screen with the logo.»
- ✗Issues with refunds for bookings and unfulfilled obligations5% of mentions
«The refund for the booking wasn't processed!!!! Even though the owner said the apartment is occupied! 3 thousand rubles weren't returned»
- ✗Inconvenient search interface and filters (unintuitive map navigation, inability to use saved filters)15% of mentions
«Why can't I select a saved filter in the search? That's obvious))) Bring back proper search. Not these DOTS on the map!»
- ✗Issues with loading property photos (fail to open or freeze)10% of mentions
«With each update the photos open worse, actually half of them don't open at all. It's impossible to properly view the properties!»
What people praise
- ★Wide selection of properties and complete information
«I've used this platform multiple times — there's always the necessary complete information and the help here is the most comprehensive database of apartments»
- ★Ad moderation ensures relevance (fake detection)
«Using it for a long time. I like that they protect our precious time. Detects fakes right away»
- ★Help resolving conflicts with landlords
«They helped me resolve a problem with a dishonest landlord!»
- ★Overall convenience and reliability (long-term use without issues)
«Everything is great. The app never let me down. Everything always works smoothly»