Ситимобил: такси и доставка
★ 4.2What it actually doesRussian taxi and delivery service supporting various vehicle categories (economy, comfort, trucks, tow trucks), but the app suffers from critical issues with vehicle search, UI errors, and instability.
Actually does
- ✓Push Notifications(bonus)3% of reviews
- ✓Ride-sharing95% of reviews
- ✓Two-factor auth(bonus)20% of reviews
Claimed, but not confirmed by reviews
- ⚠Доставка посылок и документов
- ⚠Грузовое такси и перевозка грузов
- ⚠Услуга эвакуатора для автомобилей
- ⚠Loyalty cards
- ⚠Бронирование такси заранее
- ⚠Служба поддержки (круглосуточная по описанию)
Common complaints
- ✗Car not found; endless search lasting 10-30 minutes70% of mentions
«Absolutely useless app. It's impossible to call a taxi through it—it can search for half an hour, an hour and so on.»
- ✗UI errors: missing buttons, CAPTCHA not working, unable to submit code15% of mentions
«After installing, the app shows a CAPTCHA, I enter the answer, but there's simply no button to submit it!»
- ✗Support service not working; section won't open10% of mentions
«Support doesn't open, can't write a review, it's a dump not a taxi!»
- ✗Driver quality issues: intoxication, inadequate service, payment demand for unperformed trip8% of mentions
«The driver arrived with his friend who was intoxicated. The driver demanded payment for the full trip cost even though the trip was not completed.»
- ✗Money charged without completing the trip or before it starts10% of mentions
«Always needless charges, the app keeps debiting money before even assigning a car.»
What people praise
- ★Long operating history (since 2007) and extensive geographic coverage (100+ cities)
- ★No passenger rating system (some users prefer this)
«There's no passenger rating here, which suits me fine—I don't like when someone rates me»