АПК Банк Онлайн
★ 4.8What it actually doesMobile application of APK Bank for managing accounts, cards, deposits and transfers with frequent technical issues and low reliability of payment functions.
Actually does
- ✓Banking90% of reviews
- ✓Recurring payments10% of reviews
- ✓Оплата счётов и услуг (ЖКХ, мобильная связь)5% of reviews
- ✓Открытие, закрытие и пополнение вкладов15% of reviews
- ✓Просмотр выписок и истории операций10% of reviews
- ✓Система быстрых платежей (СБП)(bonus)15% of reviews
Claimed, but not confirmed by reviews
- ⚠P2P payments
- ⚠Multi-currency
- ⚠Анализ структуры расходов
- ⚠Russian localization
- ⚠Two-factor auth
Common complaints
- ✗Transfers don't work, errors when sending money35% of mentions
«Often it's impossible to make a transfer due to bugs... Why are there technical problems so often? Consistently every 2 months it's impossible to transfer money.»
- ✗App freezes, crashes, doesn't launch30% of mentions
«After the latest update it stopped opening. Randomly minimizes the app. Trying to open the program every day lags.»
- ✗Constant maintenance, service unavailability20% of mentions
«There's constantly some kind of maintenance going on, opening the app is a huge problem»
- ✗Notifications about transfers don't arrive or come in duplicates15% of mentions
«push notifications about incoming transfers never arrive... When money is transferred, I get 10 push notifications for a single transaction.»
- ✗Technical support is unresponsive, doesn't resolve issues15% of mentions
«I wrote to technical support, no use... Can't reach support on the phone»
What people praise
- ★Convenient deposit opening directly from the app in a few minutes
«you can open a deposit in about 5 minutes! It's convenient that you can open deposits and savings accounts through the app»
- ★Support for fast payment system (СБП)
«has СБП... make transfers through СБП»
- ★Fast payment execution and fund transfers
«all payments are debited and credited quickly. Everything works fast»
- ★Intuitive interface without unnecessary complexity
«Everything is intuitive, without unnecessary complications. Convenient interface, all services are simple and easy to use»
- ★Deposit rate tracking
«track the rates»