Мегамаркет: Доставка товаров
★ 4.8What it actually doesMegamarket is a marketplace for purchasing goods with fast delivery and a loyalty rewards system; however, the app is unstable, prices are inflated compared to competitors, and features often malfunction.
Actually does
- ✓Marketplace90% of reviews
- ✓Food delivery30% of reviews
- ✓Cashback and Rewards40% of reviews
- ✓Coupons20% of reviews
Claimed, but not confirmed by reviews
- ⚠Order Tracking
- ⚠Visual Search
- ⚠Product Search
- ⚠Customer Support
Common complaints
- ✗App does not open / freezes on splash screen35% of mentions
«I open the app and it freezes on the main page with the text 'buy now pay later' and that's it. What happens next? Nothing works»
- ✗Prices significantly higher than competitors (4-5 times)40% of mentions
«Prices on all products are 4-5 times more expensive than elsewhere, logistics are terrible»
- ✗Problems with logistics and delivery25% of mentions
«Logistics are very poor, it's impossible to reach the courier, and pickup points are closing one after another.»
- ✗Support does not resolve issues20% of mentions
«Multiple contacts with support regarding these bugs lead to nothing»
- ✗Search and filters not working15% of mentions
«The search is terrible. Even sorting by price doesn't work.»
What people praise
- ★Bonus system (Sberbank rewards)
«If it weren't for Sberbank Spasibo points, I wouldn't even bother with this app.»
- ★Sometimes there are discounts
«Customers stayed only because sometimes there are discounts»
- ★Wide range of products