Руки бэкофис: поиск работы
★ 3.6What it actually doesA marketplace app for finding repair and service orders where specialists (plumbers, electricians, carpenters, etc.) can locate local jobs with fixed prices, communicate with customers, and receive payments; however, it has issues with high commission fees (30-40%), the rating system, and customer support.
Actually does
- ✓Job marketplace90% of reviews
- ✓Поиск заказов по локации/районам70% of reviews
- ✓Фильтр по стоимости заказов50% of reviews
- ✓Messaging40% of reviews
- ✓Система рейтинга и отзывов мастеров80% of reviews
- ✓P2P payments60% of reviews
- ✓OCR / Document scan70% of reviews
- ✓Комиссия за заказы (30-40%)(bonus)80% of reviews
- ✓No account required50% of reviews
- ✓Назначение куратора для новых мастеров(bonus)60% of reviews
- ✓Turn-by-turn nav(bonus)40% of reviews
- ✓File sharing50% of reviews
- ✓Работа в разных городах РФ30% of reviews
- ✓Job search
Common complaints
- ✗High commission (30-40%)70% of mentions
«40% commission? On some orders it's one amount, on others it's different. Terrible commission that goes up to 40%»
- ✗Arbitrary rating reduction without explanation50% of mentions
«They constantly deduct rating for no reason. They lowered my score for photo reports that I sent them myself»
- ✗Support responds with templates, doesn't solve problems45% of mentions
«Support is terrible, responds with templates, they provide no help whatsoever»
- ✗Underpriced orders don't match market rates35% of mentions
«Prices are way too low, for example bathtub restoration typically costs 10-15k, but here it's listed at 2000»
- ✗Orders assigned outside selected zone without notification25% of mentions
«Being in Moscow and having selected a zone around your home, you get assigned work in Tyumen»
What people praise
- ★Curator assistance at the start
«Special thanks to curator Anastasia, she helped me at the beginning»
- ★Fast payouts without delays
«Payouts usually on the next business day»
- ★Convenient app interface
«Convenient app without unnecessary complications, everything is convenient and well thought out»
- ★Convenient choice of work areas and pricing filter
«Easy to choose the district where you want to work, and a filter for selecting minimum/maximum order price»
- ★No paper documentation required
«No need to carry any documents with you»