Hoff: Мебель и товары для дома
★ 5.0What it actually doesMobile furniture marketplace app with product catalog, loyalty program, review viewing feature and barcode scanner; experiences technical issues with data synchronization, loading and adding items to cart.
Actually does
- ✓Marketplace80% of reviews
- ✓Loyalty cards20% of reviews
- ✓Сохранение товаров в избранное5% of reviews
- ✓Food delivery35% of reviews
- ✓Price comparison15% of reviews
- ✓Функция примерки мебели в режиме онлайн (AR)5% of reviews
Claimed, but not confirmed by reviews
- ⚠QR scanner
- ⚠Просмотр и написание отзывов о товарах
- ⚠Sync across devices
Common complaints
- ✗Error adding items to cart15% of mentions
«doesn't add items to cart, I have to go through the website to place an order. It's been showing an error for two months»
- ✗Incomplete orders and defective goods12% of mentions
«Received an empty sink: No mounting bracket! No siphon!»
- ✗Freezing and endless loading12% of mentions
«Constantly freezes when you click on a product link... often doesn't load images, sometimes just gets stuck in endless loading»
- ✗Refusal to deliver to certain regions or inflated shipping prices10% of mentions
«The Hoff company has removed the city of Kaliningrad from the Russian Federation. They no longer deliver here... For shipping to Arkhangelsk 20,000 rubles—a third of the sofa's cost»
- ✗Session expires, shopping cart disappears8% of mentions
«Session expires literally after a couple of hours... the cart just disappears if you switch to something else»
What people praise
- ★Large selection of goods and furniture
«Large selection, I really like that there are samples of Belarusian wooden furniture»
- ★Simplicity and convenience of interface
«The app is simple and clear, I figured it out quickly without any extra steps»
- ★Fast and convenient order checkout
«I placed the order through the app, everything went smoothly without any complications»
- ★Furniture try-on feature in interior (AR)
«Always easy to find the item you need... try it at home online!»
- ★Attractive rewards program with cashback
«Rewards program with up to 10% cashback on the cost of goods»