Лемана ПРО: товары для дома
★ 4.7What it actually doesMarketplace app for construction materials, furniture, and home goods with physical stores; frequently crashes, has shopping cart synchronization issues, unreliable delivery, and poor customer support.
Actually does
- ✓Marketplace90% of reviews
Claimed, but not confirmed by reviews
- ⚠Price comparison
- ⚠Услуги доставки и разгрузки
- ⚠Профессиональные услуги дизайна интерьера
- ⚠QR scanner
- ⚠Карта лояльности с бонусами
- ⚠Поиск ближайшего магазина на карте
Common complaints
- ✗Poor delivery and unloading quality: slow, rough handling of goods, damage, missed deadlines15% of mentions
«They ruthlessly threw the bags around, and as a result sand and cement were scattered all along the delivery route!»
- ✗Cart sync between devices doesn't work — items duplicate or disappear10% of mentions
«The cart has a mind of its own, I delete items and they appear again. And it happens on both iPhone and the web»
- ✗App crashes, freezes, black screens, unintuitive interface18% of mentions
«Black screen when opening; You've broken the app; the app works poorly»
- ✗Wrong items delivered, orders postponed without explanation, cancellation issues12% of mentions
«postponed the order three times, then canceled it; Delivered the wrong item; Error in product card»
- ✗Unable to reach support, no order cancellation button, long response delays10% of mentions
«Twice I hung on the phone for 13 minutes and got disconnected; Order tracking doesn't work. Phone support refuses to help»
What people praise
- ★Huge selection of goods — millions of items
«4,000,000 home and repair products»
- ★Convenient and fast checkout
«Everything is clear and fast»
- ★Professional service from staff
«Big thanks to merchandiser Maslov Anton for excellent professional service»
- ★Ability to browse catalog without internet (offline store)
«also happy with the offline store»
- ★App works like IKEA (convenient interface)
«Really cool like IKEA»