Gusli
★ 4.7What it actually doesThe app allows ordering music to be played in partner bars, but frequently ordered tracks are not played, support does not respond, and payments are charged without service guarantees.
Actually does
- ✓Music streaming85% of reviews
- ✓Short video10% of reviews
- ✓Payment Tracking70% of reviews
- ✓Выбор и заказ музыки80% of reviews
- ✓Freemium30% of reviews
Claimed, but not confirmed by reviews
- ⚠Customer Support
Common complaints
- ✗Ordered tracks don't play40% of mentions
«We ordered a song and it didn't play. Music in the app and in reality exist independently»
- ✗Money charged without service provision25% of mentions
«After entering my bank card, they just charged 2000 rubles, supposedly because I ordered 100 credits»
- ✗Technical support does not respond to requests15% of mentions
«Charged money - technical support is silent, beware for your wallet»
- ✗Bars disable Gusli despite song orders8% of mentions
«Very often in bars they turn off Gusli, even though you ordered a song»
- ✗Insufficient music catalog15% of mentions
«There are no songs!!! (normal ones), just trash!!!!! wanted to hang out with friends»
What people praise
- ★Innovative music management concept for bars
«Great idea, relaxing in a bar with your favorite hits, something many establishments are missing»
- ★Simple and intuitive interface
«Very cool app. Everything is simple and clear)»
- ★Entertainment and fun in bars
«You're sitting in a bar like that, and you play some fun songs for yourself) perfect»
- ★Reliable and stable when it works
«Always works perfectly»
- ★Variety of modern tracks
«I use the app every time I go to a bar, it's great, but please diversify the song collection»