Ozon Seller
★ 4.8What it actually doesAn app for managing sales on the Ozon marketplace: product listing, order processing, customer communication, and sales analytics. In practice, it operates unstably—frequently crashes, with most useful basic functions locked behind a paid subscription.
Actually does
- ✓Marketplace
- ✓Product Catalog20% of reviews
- ✓Inventory management15% of reviews
- ✓Order Management25% of reviews
- ✓Sales Analytics45% of reviews
- ✓Price lists10% of reviews
- ✓Payment Tracking8% of reviews
- ✓Subscription50% of reviews
Claimed, but not confirmed by reviews
- ⚠Messaging
- ⚠Push Notifications
- ⚠Customer Support
- ⚠Multi-account
- ⚠QR scanner
- ⚠Участие в акциях и продвижение товаров
Common complaints
- ✗Basic features locked behind premium subscription35% of mentions
«After the update, in the products section, you can't manage inventory without paying. Now to see the information I have to buy premium!»
- ✗Frequent app crashes15% of mentions
«The app became impossible to use—it crashes constantly! Every minute!»
- ✗UX degradation with updates (useful widgets removed)25% of mentions
«First they brought them back, now they've removed the sales total and daily item count from the home screen again. And they made this ugly design.»
- ✗Incompetent support, template responses18% of mentions
«Support 1 star out of 5. Templates on templates like everywhere, and they don't address your specific issues»
- ✗High commissions and hidden fees20% of mentions
«The commission is exorbitant at 47%, and the last straw was they didn't send the money for sold items»
What people praise
- ★Simple registration and quick start
- ★Large audience and demand on the platform
- ★Logistics through Ozon warehouses (FBO)