Паркли – парковки Москвы и СПБ
★ 4.7What it actually doesMobile app for booking and paying for parking in underground parking lots in Moscow and St. Petersburg; operates unstably with frequent functionality loss and support issues.
Actually does
- ✓Бронирование парковки80% of reviews
- ✓Оплата парковки75% of reviews
- ✓Push Notifications10% of reviews
- ✓Автоматическое открытие шлагбаума15% of reviews
- ✓Subscription15% of reviews
- ✓Скидки при бронировании на длительный период10% of reviews
- ✓Customer Support(bonus)30% of reviews
- ✓Ad-free(bonus)5% of reviews
Claimed, but not confirmed by reviews
- ⚠Turn-by-turn nav
- ⚠Корпоративная оплата парковки сотрудников
Common complaints
- ✗Ineffective support service25% of mentions
«Money was charged. Couldn't drive in. Couldn't reach support. Support threw up their hands. Said these are your personal problems.»
- ✗Constant app crashes and errors40% of mentions
«The app doesn't show anything and doesn't really work. I can't load the app for 2 days. It doesn't work, I got to the place and the QR code won't scan.»
- ✗No refunds for early checkout20% of mentions
«Paid for 3 hours, left after 1 day and didn't get my money back. If you park for 2 hours but leave after 5 minutes - they won't refund you and won't recalculate.»
- ✗Limited parking coverage, insufficient number of locations20% of mentions
«In Moscow, except for the center, I don't see any parking. In the VDNKh district, it doesn't show a single parking lot. Signed up for a promo and was disappointed with the small number of parking lots in St. Petersburg.»
- ✗Unreliable parking end notifications8% of mentions
«Throughout the entire time I received SMS notifications, but in August it didn't come, the spot was lost. Support threw up their hands.»
What people praise
- ★Convenience — everything is done in the app without talking to people
«It's convenient that everything can be done in the app, no need to talk to anyone. Drive in, drive out, everything with taps on the smartphone. Incredibly convenient.»
- ★Prices lower than municipal parking, savings up to 50%
«Prices are much lower than municipal parking. Saves a ton of money. Very convenient, inexpensive parking.»
- ★Intuitive interface and ease of use
«Works great, intuitive and straightforward. Convenient, simple and affordable. The system is well set up.»
- ★Working subscriptions and long-term rates
«I use it regularly for trips around the city. Now I also buy a subscription near my house.»
- ★Comfort of underground secured parking
«Comfort of underground parking. Secured parking spaces. Excellent service - I parked for three months and left with peace of mind.»