Platiza: Займы онлайн на карту
★ 4.7What it actually doesApp for obtaining microloans online to a card with advertised processing time of 5 minutes, but often imposes hidden paid services and has critical issues with customer support and transparency of terms.
Actually does
- ✓Микрозаймы онлайн70% of reviews
- ✓Займ под 0% для новых клиентов15% of reviews
- ✓Гибкие условия займа (сумма, срок)10% of reviews
- ✓Навязанные дополнительные услуги(bonus)55% of reviews
Claimed, but not confirmed by reviews
- ⚠Мгновенный перевод на карту
- ⚠Customer Support
- ⚠End-to-end encryption
Common complaints
- ✗Calls to relatives and colleagues with disclosure of personal information in violation of FZ-23010% of mentions
«They violate FZ-230, they call relatives, work and close ones and disclose personal information»
- ✗Forced activation of paid services that cannot be disabled during loan application55% of mentions
«The app breaks as if I'm not controlling it. When you take a loan, it's impossible to uncheck the additional services boxes—they forcibly attach them to you and don't let you refuse»
- ✗Customer support does not respond to complaints and requests for weeks, phone numbers change40% of mentions
«They imposed two services on me, I filed a complaint to their email, and they've been ignoring it for 10 days»
- ✗Money debited from account without authorization, penalties charged for payments by alternative details15% of mentions
«They debited money from my card on their own, allegedly a penalty for being late. Even though everything was paid on time»
- ✗Errors in money transfers: amount less than ordered, money sent to e-wallet instead of card15% of mentions
«Instead of 7500 rubles they sent 3700. And they also charged an additional 799 rubles»
What people praise
- ★Zero-percent loan promotion for new customers actually exists
«Zero-percent loan promotion actually exists»
- ★Quick loan approval for regular customers
«Every month there are times when I urgently need money before payday, and this app saves me. I always repay on time – they always approve without any problems»
- ★In rare cases, they quickly resolve issues and return money (if you complain)
«When I applied for a loan, I didn't notice that additional services were enabled... I called the company, and within 30 minutes they refunded everything»
- ★Ability to pay through ATMs
«A verified, honest, credit organization with no hidden fees. Ability to pay through terminal»
- ★Loan extension option
«Good organization, they send discounts on the loan, you can extend the loan»