Qugo | Кьюго
★ 4.9What it actually doesQugo is a platform for freelancers and self-employed individuals with payment automation, tax and document management features, but suffers from chronic payment delays, app instability, and poor customer support.
Actually does
- ✓P2P payments90% of reviews
- ✓Invoicing60% of reviews
- ✓Tax reporting70% of reviews
- ✓Task management50% of reviews
- ✓End-to-end encryption30% of reviews
- ✓Multi-account(bonus)30% of reviews
- ✓Project management(bonus)30% of reviews
- ✓Data export(bonus)20% of reviews
- ✓Recurring payments80% of reviews
- ✓Digital Signature40% of reviews
Common complaints
- ✗Constant payment delays (from several hours to weeks)60% of mentions
«Constantly underpaying, have to sort it out every week. No payment from them for a week for the work»
- ✗Support doesn't respond or responds very slowly (days/weeks)70% of mentions
«Operators don't respond for days. Support responds within 2 hours after your message»
- ✗Sync issues and tax transmission to 'Moy nalog'40% of mentions
«Connection to Moy nalog drops. Withholds money for tax payment, but in Moy nalog the tax isn't paid off»
- ✗Withholding taxes/fees without permission or with errors35% of mentions
«They send one amount for work, but the payout already has taxes deducted and commission withheld, the sum is less than it should be»
- ✗App instability (crashes, freezes, data loss)30% of mentions
«Self-employed status and payment details keep getting wiped. Buggy, glitchy, confusing app»
What people praise
- ★Visibility of contractor work and progress tracking
«With Qugo it became much easier to monitor contractor work. Now I can see who has completed their part of the work»
- ★Financial control and automated reports
«With Kyugo it became easier for the department to maintain financial control. All acts, reports and statuses are visible in the dashboard»
- ★Single place for all side gigs and financial data
«All my side gigs in one app. It's convenient. You can easily track balance, orders, taxes and payment history»
- ★Automation of document workflow and reports
«All documents in order, reports from self-employed get closed right after payment, convenient that the full history is stored»
- ★Automatic tax calculation and withholding (when it works)
«Tax is withheld automatically, synchronization with My Tax app works great»