Райффайзен Бизнес Россия
★ 4.7What it actually doesMobile banking app for sole proprietors and LLCs featuring payments, transfers, payment processing, and accounting tools, but frequently crashes and has synchronization issues between the app and web version.
Actually does
- ✓P2P payments15% of reviews
- ✓Invoicing10% of reviews
- ✓Banking35% of reviews
- ✓Виртуальные и пластиковые карты для бизнеса5% of reviews
- ✓Эквайринг (QR, POS, интернет, мобильный)15% of reviews
- ✓Data export10% of reviews
- ✓Two-factor auth(bonus)10% of reviews
- ✓Мобильное приложение100% of reviews
Claimed, but not confirmed by reviews
- ⚠Онлайн-бухгалтерия и налоговые декларации
- ⚠Зарплатный проект и выплаты сотрудникам
- ⚠Multi-currency
- ⚠Multi-account
- ⚠Совместный доступ в приложение для сотрудников
- ⚠Навигатор риска по 115-ФЗ
Common complaints
- ✗Frequent crashes and app crashes40% of mentions
«The app opens, loads and crashes. Fix it.»
- ✗App freezes, lags, fails to load data20% of mentions
«The app has been crashing very often lately, it freezes and doesn't load data.»
- ✗Login issues, constant SMS password requests15% of mentions
«Almost every login starts with receiving an SMS password like it's the first login.»
- ✗Inconsistency between mobile app and web version10% of mentions
«You try to go to the web version and it redirects you to the app even from your computer!»
- ✗Salary project unavailable in app, only in browser10% of mentions
«Many functions are simply unavailable (for example, the salary project), you have to access the online bank through a browser.»
What people praise
- ★Intuitive interface, everything is at hand
«Everything is intuitive and easy to find. A really good app.»
- ★Fast payment processing
«Fast payment processing, very convenient online banking, payment acquiring and tariffs.»
- ★No hidden subscriptions and services, transparent pricing
«No hidden subscriptions and services. Everything is completely honest.»
- ★Good support in office and chat
«Excellent service in the office and in chat.»
- ★Overall satisfaction with the service
«Now I've lost the desire to switch banks. Raiffeisen is the perfect solution.»