Видеонаблюдение и Умный дом
★ 5.0What it actually doesRostelecom app for managing video surveillance and smart home: view live streams and recordings from cameras, create clips, configure motion alerts, manage sensors and home modes. In practice, frequently freezes, loses connection, sends false notifications, loads slowly.
Actually does
- ✓Video player35% of reviews
- ✓Video Download12% of reviews
- ✓Push Notifications28% of reviews
- ✓Smart home control15% of reviews
- ✓Shift scheduling(bonus)8% of reviews
- ✓Выбор зон для уведомлений(bonus)6% of reviews
- ✓Customer Support(bonus)18% of reviews
- ✓Motion detection18% of reviews
- ✓Live streaming35% of reviews
Claimed, but not confirmed by reviews
- ⚠Push-to-talk
- ⚠QR scanner
- ⚠Фиксация пересечения установленной границы
- ⚠Просмотр и логирование событий
Common complaints
- ✗App frequently freezes, slow loading, fails to launch32% of mentions
«Every time it throws me out. Very often it freezes, sometimes it doesn't load. Either the camera won't open, or the app itself won't start»
- ✗Frequent freezing, crashes, and unstable app performance35% of mentions
«freezes very often, sometimes doesn't load; awful app! stability is zero»
- ✗Camera frequently disconnects, connection losses, stream interruptions22% of mentions
«The camera can drop 10 times a day. Stream interruptions and that's your problem. Systematic connection issues»
- ✗Frequent stream interruptions and connection errors25% of mentions
«systematic connection disruptions; frequent stream cuts»
- ✗Technical support doesn't help, only gives formal responses, issues remain unresolved for months16% of mentions
«Your specialists just waste time in support chat. I talked to them for two days, got nothing done. This issue has remained unresolved for several months now»
What people praise
- ★Intuitive and convenient interface, no lengthy learning curve
«In the app, all the main features are visible right away, everything is in plain sight. I figured it out almost immediately. Using the app is easy, even my parents got it without any help»
- ★Flexible alert settings: schedule, zones, sensitivity
«I set up alerts only for the time I need, very convenient. You can choose which zones to get notifications for. It's great that you can configure the recording schedule in the app»
- ★Convenient export of videos and recordings to gallery
«I liked that I can download recordings directly to the gallery»
- ★Fast and timely motion detection push notifications
«Notification arrives, I tap it and the recording opens immediately. Motion notifications come right away, without delays»
- ★Intuitive and clear interface, easy to figure out
«All main functions in the app are visible right away, everything is in view; I figured it out almost immediately»