TutorPlace

4.0
iOSApp Store

What it actually doesTutorPlace is an online learning platform featuring short video lessons (15 minutes), courses across various subjects, and a nutrition tracker, but with frequent issues regarding subscription cancellation and customer support.

45%Marketing ≈ reality55%Stability99%Live project

Actually does

  • Language learning3% of reviews
  • Обучение программированию13% of reviews
  • Курсы спорта и фитнеса13% of reviews
  • Nutrition tracking10% of reviews
  • Progress Tracking7% of reviews
  • Subscription80% of reviews
  • Free trial13% of reviews
  • Customer Support27% of reviews
  • Мобильное приложение50% of reviews

Claimed, but not confirmed by reviews

  • AI assistant
  • Курсы психологии
  • Курсы красоты
  • Система достижений и лидерборд
  • Официальные сертификаты

Common complaints

  • Difficult or impossible to cancel subscription40% of mentions

    «4 months they're charging me for nothing, I don't use it and can't turn off the subscription»

  • Unexpected charges without explicit consent33% of mentions

    «They charged me for a subscription I never signed up for»

  • Unresponsive customer support23% of mentions

    «The support service says an operator will respond within 30 minutes, but an hour passes with no response»

  • Confusing or unclear interface for cancelling subscription13% of mentions

    «Due to lack of a proper interface, I had to use video instructions to unsubscribe from this service»

  • Data loss after password change or other operations7% of mentions

    «After changing my password, I lost data about my subscription, transactions, purchased courses, and achievements»

What people praise

  • Practical knowledge and skills that work

    «I gained practical skills that I'm already using»

  • Wide selection of courses in various fields

    «I didn't expect this platform to have such a large variety of different courses»

  • Convenient mobile app for learning anytime

    «It's convenient that all courses and classes can now be completed in the mobile app»

  • Good value for money

    «for 400 rubles I can watch whatever I want»

  • Short lessons (15 minutes) that fit conveniently into schedule

    «I like that there are short lessons here»

Where to install