Расписание электричек Туту.ру
★ 4.9What it actually doesThe app displays current suburban train schedules (commuter trains, Lastochka, MCD/MCC) and allows purchasing tickets online for the Moscow transport hub, but suffers from slow checkout, incorrect data, and limited support.
Actually does
- ✓Public transport85% of reviews
- ✓Offline-first10% of reviews
- ✓Trip planning10% of reviews
- ✓Push Notifications15% of reviews
- ✓Cashback and Rewards(bonus)5% of reviews
- ✓Available in Russia100% of reviews
- ✓Customer Support(bonus)15% of reviews
- ✓Appointment Booking & Scheduling80% of reviews
Claimed, but not confirmed by reviews
- ⚠Билеты без комиссии
- ⚠Bookmarks Management
Common complaints
- ✗Slow ticket booking (5-10 minutes after update)35% of mentions
«Just bought a ticket - the app was frozen for 5 minutes, the train won't wait that long»
- ✗Outdated schedule (routes cancelled but shown as available)15% of mentions
«I searched for the Kozino-Lower Novgorod station, it showed a schedule, but it hasn't gone there for a long time»
- ✗Hidden fees added at checkout (amount increases at final step)10% of mentions
«When confirming the ticket it shows one amount, then after entering the card they add almost 1000 rubles in fees»
- ✗Cannot transfer ticket to another person or refund it15% of mentions
«Impossible to download or send a ticket to another person, I just wasted the ticket I bought for my husband»
- ✗Non-responsive support (email only, template replies or no response)15% of mentions
«Support through email, what century are you living in, add in-app support!»
What people praise
- ★Works offline, station lists available
«There's almost no signal out of the city, but the station list still opened»
- ★Smart route search with complex connections
«Great at finding routes. If there's no direct train for a while, it shows all options to the desired station with complex connections»
- ★Accurate and up-to-date commuter train schedule
«Always up-to-date commuter train schedule and quick notifications if something goes wrong»
- ★Intuitive interface, easy to understand
«Downloaded and figured out where to search for a route without any hints. Well done, user-friendly»
- ★Convenience of buying tickets online without queues
«Very convenient, especially since you can buy tickets on many routes and don't have to stand in line»