Яндекс Go: Такси Еда Доставка
★ 4.9What it actually doesYandex multi-service app combining taxi, delivery, food, marketplace and other services with notable stability issues and third-party service integration in the taxi interface.
Actually does
- ✓Ride-sharing85% of reviews
Claimed, but not confirmed by reviews
- ⚠Food delivery
- ⚠Аренда электросамокатов
- ⚠Marketplace
- ⚠Межгородские поездки
- ⚠Такси с детскими креслами
- ⚠File sharing
- ⚠Аренда автомобилей (Драйв)
- ⚠Pharmacy
- ⚠Trip planning
- ⚠Public transport
- ⚠Recurring payments
Common complaints
- ✗Unauthorized charges, poor support in resolving issues23% of mentions
«They charge money for nothing, withdrew funds from my card without permission. They're stealing money. Support is unresponsive»
- ✗App lags and works unstably13% of mentions
«Lately the app works poorly. It lags, doesn't work, impossible to use»
- ✗Forcing third-party services (marketplace, shops, ads) into the taxi app interface17% of mentions
«I want to call a taxi and they offer me to buy a dresser. They turned the taxi ordering app into some kind of garbage dump»
- ✗Map not loading, unable to set destination point7% of mentions
«When trying to open the map and set the destination, the map doesn't load, as a result it's impossible to call a taxi»
- ✗Lost packages/items in delivery services, lack of support assistance7% of mentions
«I left a bag on the scooter, wrote to support and besides the response 'we're looking into your issue' I didn't hear anything else»
What people praise
- ★Politeness, professionalism and positive attitude of drivers
«Very kind and polite driver. The driver is careful, polite. Thanks to Yandex for such polite drivers!»
- ★Attentive transportation of elderly passengers
«Thank you so much for the wonderful delivery of my elderly grandparents! They've been talking all day about how polite and respectful the driver was»
- ★Clean cabin and pleasant smell in the car
«The car is clean, the driver is a very smart guy. Clean car. The car is clean, it smells nice inside»
- ★Comfortable and pleasant ride, smooth driving
«Very pleasant ride. Careful driving. Got there very quickly and in comfort»
- ★Quick arrival and efficient service
«The driver arrived quickly. Got us there very fast»