058. Такси - заказ онлайн.

4.8
iOSApp Store

What it actually doesA local mobile taxi-ordering app for Norilsk and surrounding cities with a rewards system, but suffering from serious stability and functionality issues.

35%Marketing ≈ reality15%Stability88%Live project

Actually does

  • Ride-sharing90% of reviews
  • Оценка водителей по 5-балльной шкале10% of reviews

Claimed, but not confirmed by reviews

  • Система бонусного кэшбэка
  • Coupons
  • P2P payments
  • Отслеживание местоположения водителя
  • Опции доставки (животные, багаж, детское кресло)
  • Чёрный список и избранные водители
  • Order History

Common complaints

  • Critical errors and inability to open the app47% of mentions

    «The app doesn't work at all, won't open. On iPhone the app opens intermittently, lags, freezes»

  • App doesn't work over Wi-Fi, requires mobile internet13% of mentions

    «Doesn't work over Wi-Fi for a year already. Over wi-fi the app doesn't work, endless splash screen.»

  • Drivers often decline orders, wait times 1-2 hours13% of mentions

    «Your drivers don't accept orders at all. You wait two hours and never get a ride. Drivers don't take the requests.»

  • No card payment option in the app13% of mentions

    «Why is there no card payment in the app? Finally add the ability to add a payment card in the app.»

  • Ride price changes after tapping order button7% of mentions

    «Why does the ride price change exactly when you tap the order button?»

What people praise

  • Polite and experienced drivers

    «The driver was friendly, helped load/unload baggage, drove carefully. Best taxi service, always fast service.»

  • Well-maintained vehicles, comfortable rides

    «All vehicles are well-maintained, rides with this company are comfortable»

  • Local dispatchers know addresses and landmarks

    «No address errors. We only have local dispatchers who know all the landmarks»

Where to install