WB TAXI: сервис заказа такси
★ 2.3What it actually doesTaxi ordering app with tariff selection and route tracking, but in practice suffers from critical issues with registration and SMS code delivery, and barely functions in the Russian Federation (works only in Tashkent, Bishkek, and Minsk).
Claimed, but not confirmed by reviews
- ⚠Ride-sharing
- ⚠Loyalty cards
- ⚠Multi-account
- ⚠Расчет стоимости поездки заранее
- ⚠Заказ такси для другого человека
Common complaints
- ✗SMS codes not received during registration43% of mentions
«Code not received, it says we're not operating here yet»
- ✗Registration impossible — constant errors when entering phone number33% of mentions
«A month passed and I tried again! Right away when entering the number it says error!»
- ✗Service unavailable in most of Russia, operates only in Tashkent, Bishkek and Minsk17% of mentions
«I try to send a code and it says "we don't operate here yet". The second largest city in Russia.»
- ✗Captcha contains errors (cannot correctly add numbers)7% of mentions
«What kind of robot is this, your model can't even add 2 numbers correctly»
- ✗Loyalty program: unable to redeem accumulated bonuses3% of mentions
«The platform is good, speed too, but the loyalty program leaves much to be desired, no way to spend the bonuses»
What people praise
- ★Users awaiting service launch in their regions (rating improvement potential)
«Add your taxi to our region. Volgograd Oblast. We're waiting eagerly»
- ★Hope for competitive pricing
«The main thing is hopefully you won't raise the price later»