GetTransfer: Transfers & Rides
★ 4.7Find an alternative to GetTransfer: Transfers & Rides
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First year: Unknown
Data and scoring
Profile based on reviews and description
- Profile analysed
- Jun 19, 2026
- App updated
- Oct 27, 2026
Store sources
- App Store · Store data seen: Nov 13, 2026 · Recently checked
Plans and limits
Plans and free-tier limits are not verified. Free installation does not mean free usage.
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Marketing versus reality estimates how well promised features are supported; stability estimates complaints about crashes and speed. Project activity is calculated from update recency, review activity and store availability. Percentages are not guarantees or success probabilities; missing data does not mean a zero score.
What it actually doesGetTransfer is a global marketplace for booking transfers and taxis with prepayment; however, the system frequently fails to fulfill orders, drivers refuse to accept rides, customer support is unresponsive, and refunds are not issued.
Actually does
- ✓Ride-sharing100% of reviews
- ✓Marketplace90% of reviews
- ✓Order Tracking(bonus)40% of reviews
- ✓Payment Tracking(bonus)80% of reviews
- ✓Customer Support(bonus)90% of reviews
- ✓Push Notifications(bonus)50% of reviews
- ✓Multi-currency(bonus)15% of reviews
- ✓Система возврата и компенсаций(bonus)95% of reviews
Claimed, but not confirmed by reviews
- ⚠Trip planning
- ⚠Price comparison
Common complaints
- ✗Drivers refuse to fulfill orders75% of mentions
«The driver refused to take the trip because GetTransfer doesn't pay him. Had to pay cash again.»
- ✗Refusal to refund money for unfulfilled services90% of mentions
«The order wasn't cancelled... It's stuck as if it's being executed. They didn't refund the money.»
- ✗Drivers don't arrive at the specified time or don't arrive at all80% of mentions
«The driver didn't show up at the specified time and didn't answer calls»
- ✗Support service doesn't respond and doesn't resolve issues85% of mentions
«There's no way to call support since only one email is listed in the contacts. Which, of course, they don't answer.»
- ✗Drivers do not receive payment from the platform50% of mentions
«A driver complained a lot that GetTransfer doesn't pay him»
What people praise
- ★Convenient app interface and easy booking
«Great and convenient to book transfers, easy payment»
- ★Drivers are good when they actually arrive and do their job
«Driver met me with a sign, drove wonderfully, helped me find the hotel»
- ★Support for multiple payment methods and currencies
«Can pay with a ruble card, there's a discount on the first trip»