SHEIN - Shopping Online
★ 4.1What it actually doesSHEIN is a marketplace for purchasing clothing, accessories, and home goods with delivery, largely unavailable in Russia due to sanctions and payment blocking.
Claimed, but not confirmed by reviews
- ⚠Marketplace
- ⚠Price comparison
- ⚠Бесплатная доставка
- ⚠Круглосуточная поддержка (24/7 чат)
- ⚠Camera
- ⚠Push-уведомления о скидках
- ⚠Методы оплаты (кредитные карты, PayPal, Afterpay)
Common complaints
- ✗Blocking for Russia — no delivery, payments, or Russian language support87% of mentions
«You're Russophobes, there's no 'payment problem,' you deliberately block payments for those in the Russian Federation.»
- ✗Payment system issues — payment errors, order cancellations, requests for receipts/screenshots10% of mentions
«I tried several times to pay for an order with different cards... it kept saying some unknown error and that I couldn't pay with that card»
- ✗Poor return and refund processing — long wait times, money lost7% of mentions
«I've been fighting with support for three months now to get a refund for the item I sent back»
- ✗Content displayed in wrong language (Vietnamese instead of selected)3% of mentions
«Now almost all the information, including tracking (!!) is shown to me in Vietnamese without any chance to translate it inside the app.»
- ✗Intrusive notifications and difficulty uninstalling the app3% of mentions
«Can't uninstall the app, ads come constantly»
What people praise
- ★Affordable prices and good product selection
«It was my favorite store for quality and style.»
- ★Wide product range (clothing, accessories, home, beauty)
«It was my favorite store, despite everything else. It had nothing to do with ordinary people.»