eWeLink - Smart Home

2.2
AndroidGoogle PlayAppGallery

What it actually doeseWeLink allows remote control of smart devices (outlets, switches, cameras, locks, etc.) via mobile app with support for Alexa and Google Assistant voice commands, but suffers from chronic cloud connectivity issues and frequent failures after updates.

35%Marketing ≈ reality20%Stability

Actually does

  • Smart home control70% of reviews
  • Расписания и таймеры10% of reviews
  • Сцены и сценарии автоматизации10% of reviews
  • Голосовое управление (Google Assistant, Amazon Alexa, Yandex Alice)15% of reviews
  • Удалённое управление50% of reviews
  • Push Notifications(bonus)10% of reviews
  • Alice skills(bonus)10% of reviews

Claimed, but not confirmed by reviews

  • Wear OS support
  • Группировка устройств
  • Совместное управление / Sharing
  • API access

Common complaints

  • Constant cloud and server connection drops35% of mentions

    «Error, try again later. No server connection, only works on local network, can't connect to the cloud at all»

  • Zigbee and WiFi devices disappear, lose connection, freeze25% of mentions

    «For the past year it's been acting up on its own, devices appear, disappear, freeze, randomly drop from WiFi»

  • Account login and registration issues20% of mentions

    «After the update, I have to register again all the time, I'm fed up. There's a question about switching to another platform»

  • Critical failures and loss of functionality after updates15% of mentions

    «When you update the router firmware, devices become inaccessible... it works better if you don't touch anything»

  • Inconvenient UI/UX, especially on foldable phones (fold)8% of mentions

    «Rather poor design and logic. Extremely inconvenient on a fold with any aspect ratio settings»

What people praise

  • Stable operation with good connection (years of uninterrupted operation)

    «Has been working flawlessly for several years»

  • Reliable operation on local network (LAN mode)

    «Works only on local network»

  • Simplicity and convenience of device management

    «Really convenient. Thanks»

  • Working remote management (when properly configured)

    «Everything finally works both on the network and remotely»

  • Wide compatibility with various smart devices and brands

    «Works wonderfully»

Where to install