Ив Роше: парфюмерия, косметика
★ 4.9What it actually doesYves Rocher marketplace for perfumery and cosmetics with a convenient product catalog, "Carte Merci" loyalty program, and order tracking, though the application experiences authorization and stability issues for some users.
Actually does
- ✓Marketplace90% of reviews
- ✓Product Catalog88% of reviews
- ✓Product Search85% of reviews
- ✓Loyalty Program65% of reviews
- ✓Order Tracking45% of reviews
- ✓Order History35% of reviews
- ✓Payment Tracking25% of reviews
- ✓Push Notifications40% of reviews
- ✓Coupons55% of reviews
- ✓Просмотр подробных составов и описания товаров50% of reviews
- ✓Biometric Authentication(bonus)15% of reviews
- ✓Two-factor auth(bonus)15% of reviews
- ✓Интуитивный и современный интерфейс75% of reviews
- ✓Barcode Scanning(bonus)10% of reviews
Common complaints
- ✗Authorization issues: code not arriving, freezing when entering code12% of mentions
«I'm not receiving the code when registering in the app. I tried registering with a different number, the code came through, but it won't let me log in»
- ✗Freezing, errors during checkout, app instability10% of mentions
«The app is terrible, just sluggish, everything constantly freezes and throws errors»
- ✗Cannot enter delivery address, app does not read address4% of mentions
«I can't enter the delivery address. It doesn't read it and there's no support in the app»
- ✗Unclear whether order was placed when error occurs at end of checkout6% of mentions
«When placing an order, it shows an error at the end and it's completely unclear if the order was actually placed or not»
- ✗Search doesn't find products that are on the website6% of mentions
«Brown mascara Metamorphosis is listed on the website. I couldn't find it in the app»
What people praise
- ★Convenient and fast product search in just a few clicks
«The fast search feature is especially helpful — you find what you need in just a few clicks»
- ★Intuitive, clear and modern interface
«The interface has become maximally intuitive, modern and visually pleasing»
- ★Fast and convenient checkout in just a few clicks
«The checkout process now takes just a few clicks»
- ★Detailed product descriptions, ingredients, photos and reviews
«Separate descriptions, ingredients and recommendations — this helps avoid making the wrong choice»
- ★Convenient loyalty program with bonuses and cashback
«It's convenient to track points and use them when making a purchase. It's really nice to get gifts with your order»