chinahouse
★ 3.3AndroidGoogle Play
What it actually doesA goods delivery app from China that has serious stability issues (endless loading, crashes) and insufficient support, though it functions as a convenient cargo delivery service for some users.
35%Marketing ≈ reality20%Stability92%Live project
Actually does
- ✓Marketplace30% of reviews
- ✓Order Management20% of reviews
- ✓Payment Tracking15% of reviews
- ✓Customer Support30% of reviews
- ✓Доставка груза из Китая (карго-сервис)25% of reviews
- ✓Order History10% of reviews
Claimed, but not confirmed by reviews
- ⚠Product Catalog
- ⚠Product Search
- ⚠Order Tracking
Common complaints
- ✗Frequent app crashes from menu40% of mentions
«the app crashes from practically any menu item»
- ✗Endless loading, items don't open35% of mentions
«just endless loading and nothing opens»
- ✗Product search not working or not loading20% of mentions
«cannot access product search»
- ✗Support team does not respond or ignores requests25% of mentions
«managers ignore you. seriously awful...»
- ✗Delivery issues: delays, lost shipments, cargo damage, customs charges15% of mentions
«lost and damaged shipments, customs demanding additional payment»
What people praise
- ★Good quality cargo delivery (for successful orders)
«Fast delivery and professional approach»
- ★Convenient app interface
«very convenient app»
- ★Attentive and polite managers (in successful cases)
«the staff is very responsible and polite»
- ★Affordable product prices
«prices are reasonable, I recommend it to everyone»
- ★Easy to place first order with manager assistance
«many managers and support chat to help you»