SmartHome (MSmartHome)

★ 4.0
AndroidGoogle PlayAppGallery

What it actually doesAn app for remote control of Midea, Teka and other household appliances via smartphone, with voice assistant support and scene automation, but frequently unstable: crashes, loses cleaning map data, fails to detect devices and periodically fails to load.

0%Marketing ≈ reality0%Stability89%Live project

Actually does

  • ✓Smart home control80% of reviews
  • ✓Automation20% of reviews
  • ✓Voice calls15% of reviews
  • ✓Push Notifications10% of reviews
  • ✓Cloud sync20% of reviews
  • ✓Russian localization30% of reviews
  • ✓Сохранение карт уборки роботов-пылесосов(bonus)25% of reviews
  • ✓Управление уборкой по комнатам(bonus)15% of reviews

Claimed, but not confirmed by reviews

  • ⚠Multi-account
  • ⚠QR scanner
  • ⚠Wear OS support
  • ⚠Поиск и добавление устройств по Bluetooth/BLE

Common complaints

  • ✗Loss of cleaning maps after update or cleaning completion25% of mentions

    «Total mess with the app. It doesn't save the house map, the map disappears after vacuuming is done.»

  • ✗Frequent crashes and app disconnections35% of mentions

    «Can't open the app and even inside the app it's impossible to send a question to support. It throws an error constantly.»

  • ✗App cannot find or see connected devices20% of mentions

    «My vacuum couldn't be found, it wasn't even in the app.»

  • ✗Regional restrictions (phone numbers, availability in RF)15% of mentions

    «Uzbekistan phone number is not supported. Your products are sold in our country.»

  • ✗Poor customer support (feedback feature in the app is not working)10% of mentions

    «Can't log into the app and even within the app it's impossible to send a question to customer support»

What people praise

  • ★Convenient remote control of devices from a smartphone

    «The best app for remote device control!»

  • ★Cloud data recovery when switching to a new phone

    «Restored the app after two years of not using it on a new phone via email. Everything works, all the cards I created earlier on the old phone are still there.»

  • ★Convenient interface and ease of use

    «works well, the app is convenient»

  • ★Developers respond to issues and release fixes

    «Thanks for fixing the app! I had to uninstall the device and reinstall it for it to work again»

  • ★Russian language support in the interface

    «Russia region, interface in Russian.»

Where to install

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