SmartHome (MSmartHome)
★ 4.0What it actually doesAn app for remote control of Midea, Teka and other household appliances via smartphone, with voice assistant support and scene automation, but frequently unstable: crashes, loses cleaning map data, fails to detect devices and periodically fails to load.
Actually does
- ✓Smart home control80% of reviews
- ✓Automation20% of reviews
- ✓Voice calls15% of reviews
- ✓Push Notifications10% of reviews
- ✓Cloud sync20% of reviews
- ✓Russian localization30% of reviews
- ✓Сохранение карт уборки роботов-пылесосов(bonus)25% of reviews
- ✓Управление уборкой по комнатам(bonus)15% of reviews
Claimed, but not confirmed by reviews
- ⚠Multi-account
- ⚠QR scanner
- ⚠Wear OS support
- ⚠Поиск и добавление устройств по Bluetooth/BLE
Common complaints
- ✗Loss of cleaning maps after update or cleaning completion25% of mentions
«Total mess with the app. It doesn't save the house map, the map disappears after vacuuming is done.»
- ✗Frequent crashes and app disconnections35% of mentions
«Can't open the app and even inside the app it's impossible to send a question to support. It throws an error constantly.»
- ✗App cannot find or see connected devices20% of mentions
«My vacuum couldn't be found, it wasn't even in the app.»
- ✗Regional restrictions (phone numbers, availability in RF)15% of mentions
«Uzbekistan phone number is not supported. Your products are sold in our country.»
- ✗Poor customer support (feedback feature in the app is not working)10% of mentions
«Can't log into the app and even within the app it's impossible to send a question to customer support»
What people praise
- ★Convenient remote control of devices from a smartphone
«The best app for remote device control!»
- ★Cloud data recovery when switching to a new phone
«Restored the app after two years of not using it on a new phone via email. Everything works, all the cards I created earlier on the old phone are still there.»
- ★Convenient interface and ease of use
«works well, the app is convenient»
- ★Developers respond to issues and release fixes
«Thanks for fixing the app! I had to uninstall the device and reinstall it for it to work again»
- ★Russian language support in the interface
«Russia region, interface in Russian.»