Nubank: conta, cartão e mais

4.1
AndroidGoogle Play

What it actually doesNubank is a Brazilian fintech app offering a free account, commission-free credit card, Pix transfers and investments, but with widespread complaints about account blocks, fund leaks and instability.

40%Marketing ≈ reality25%Stability83%Live project

Actually does

  • Banking70% of reviews
  • P2P payments40% of reviews
  • Recurring payments50% of reviews
  • Счета для подростков15% of reviews
  • Ad-free(bonus)20% of reviews
  • Multi-currency30% of reviews
  • Free tier60% of reviews

Claimed, but not confirmed by reviews

  • Investing
  • Копилки (caixinhas) с начислением процентов
  • Страховые продукты
  • Защита от фишинговых звонков

Common complaints

  • Arbitrary account blocking without explanation25% of mentions

    «My account was blocked without explanation. Then it was blocked again while paying rent for 3 days, and I was left without money and food»

  • Complaints about missing money, no compensation20% of mentions

    «Service stole my money and can't solve the problem. Don't use this garbage»

  • Excessive battery drain in background (up to 84% in 8 hours idle)10% of mentions

    «App doesn't stop even when closed. Battery dropped 30% overnight, app consumed 84% of usage»

  • Unable to withdraw savings urgently15% of mentions

    «Deposited money in savings, need it urgently on Friday — can only get it on Monday»

  • App freezes and lags in the background12% of mentions

    «App constantly freezes in the background, even after closing»

What people praise

  • Credit card with no annual fee

    «Great credit card, no annual fee, no MSI, helps build credit history»

  • Convenient virtual card and interface

    «Finally a convenient app among banks with virtual card and easy transfers»

  • More convenient than traditional banks

    «Amazing app, I like it, much better than traditional banks»

  • Good interest rates on account and investments

    «Convenient app with good interest rate on account»

  • Transparent system with no hidden fees

    «Everything works smoothly, service keeps improving»

Where to install