Snabb
★ 3.5What it actually doesSnabb is a mobile payment app for parking, car washing, and EV charging in Estonia and Lithuania that automatically bills users for sessions, but suffers from critical payment bugs (double/phantom charges), frequent login logouts, and support issues.
Actually does
- ✓P2P payments50% of reviews
- ✓База парковочных мест15% of reviews
- ✓Бронирование и оплата автомоек30% of reviews
- ✓Зарядные станции для электромобилей5% of reviews
- ✓Two-factor auth(bonus)20% of reviews
- ✓Автоматическое счётообразование за сеансы25% of reviews
- ✓Запуск/остановка сеанса одной кнопкой10% of reviews
- ✓Multi-currency(bonus)30% of reviews
Claimed, but not confirmed by reviews
- ⚠Поддержка 24/7
Common complaints
- ✗Double or phantom charges25% of mentions
«The app charges twice. It withdraws a payment and then a couple of days later money is withdrawn from the card again... this happened a second time. For one car wash, the bank card was charged 6 times, about 30 euros!»
- ✗Unclear interface when setting up payment method10% of mentions
«When we returned to the car, we found a 55 euro fine on the windshield. Apparently, to start parking, you had to first enter your bank card details. But the app didn't indicate this.»
- ✗Lack of real support (bots, inattention)20% of mentions
«Support is answered by a bot. It's useless. No feedback at all!!!! I threw 6 euros into the machine and didn't get the service, they told me by phone to wait until the next day»
- ✗Misleading promotions and hidden fees15% of mentions
«It says first wash free, no! Trash service. Receipt came for 4.20 saying main wash 3.33 and tax 20% of 0.67 eur. Instead of placing a visa or mastercard with nfc, you can pay 25% more»
- ✗Frequent unexpected account logouts15% of mentions
«In new versions this year 2025, always logs off the account, every time you should type your number again... Logging out after some time, which is inconvenient when you drive a car»
What people praise
- ★Cheap parking and car wash rates
«convenient, cheap. as it should be»
- ★Good parking spots in cities
«The best in the old town! The only self-service car wash... where there's a separate dryer function in all of Estonia»
- ★Convenient one-button parking start
«Click on 'start parking' and that's it!»
- ★Self-service car wash with dryer
«The only self-service car wash... where there's a separate dryer function»
- ★Quick problem resolution (in isolated cases)
«Good day! Update: After some time, technical support contacted me and refunded the service.»