Летай 2.0
★ 4.3What it actually doesMobile operator application for managing mobile internet, TV and Letai services: check balance, top up account, subscribe to plans and services; however, the application is frequently unavailable and services work unstably.
Actually does
- ✓Payment Tracking15% of reviews
- ✓Recurring payments10% of reviews
- ✓Expense Tracking10% of reviews
- ✓Customer Support(bonus)15% of reviews
Claimed, but not confirmed by reviews
- ⚠Подключение и управление тарифами и услугами
Common complaints
- ✗Very slow internet speed, does not match the plan40% of mentions
«Internet speed doesn't match what I'm paying for»
- ✗Internet constantly drops or disconnects without warning35% of mentions
«During an important call, the internet disconnected due to non-payment»
- ✗App won't open or shows 'Internet unavailable' error10% of mentions
«The app stopped opening at all. For 2 days it says that Internet is unavailable... I can't check my balance... I've already reinstalled it.»
- ✗Unqualified support, doesn't resolve issues, slow to respond20% of mentions
«Tech support doesn't exist, feels like a bot sitting there that gives the same phrase to any question»
- ✗Unclear interface: available plans and connected services are not visible6% of mentions
«It doesn't show which plans are available to subscribe to, or which additional services are connected»
What people praise
- ★Convenient balance top-up and service payment in the app
«Convenient to pay. Works stably»
- ★Main functions work (balance check, top-up)
«Great»
- ★App is stable during normal network operation
«The app itself is good»
- ★Ability to pay with cash at operator locations
«I'm satisfied with the service, especially that I can pay for services with cash in your locations»