Baza.net. Мой город
★ 2.6What it actually doesApp for Vologda residents: manage Baza.net provider services (payments, tariffs), view city and courtyard surveillance cameras, control smart video intercom, though it suffers from frequent bugs, notification delays, and stability issues.
Actually does
- ✓Video player70% of reviews
- ✓Умный домофон с видеозвонками40% of reviews
- ✓Payment Tracking30% of reviews
Claimed, but not confirmed by reviews
- ⚠Recurring payments
- ⚠Push Notifications
- ⚠Customer Support
- ⚠Data export
- ⚠Реферальная программа (500 рублей за друга)
Common complaints
- ✗App frequently crashes and closes unexpectedly20% of mentions
«the app is total garbage, doesn't work at all»
- ✗Call notifications arrive with significant delay or don't arrive at all15% of mentions
«90 percent of calls come through several hours later»
- ✗Non-functional video seek, freezes during playback, audio artifacts20% of mentions
«fast-forward just doesn't respond to button presses. Cameras make a terrible noise»
- ✗Gets logged out when switching between Wi-Fi and mobile internet10% of mentions
«when switching from Wi-Fi to mobile internet and back, it always logs me out»
- ✗Ineffective technical support (provides template responses, takes long to resolve issues)15% of mentions
«the tech support just said they'd take note and that's it, no changes after several months»
What people praise
- ★Convenient account management and quick service payments in one place
«convenient to manage and pay for services»
- ★Useful access to city surveillance cameras at intersections
«your cameras around the city are very helpful»
- ★Everything in one app: tariffs, payments, door entry, cameras
«Everything in one place, both tariff info and payments, and door entry, and cameras»
- ★Intuitive interface and convenient navigation
«navigation is convenient»
- ★Convenient monitoring of courtyard cameras, parking, and playground
«Pleased with access to courtyard cameras»