AliExpress: интернет-магазин

4.8
AndroidGoogle PlayRuStore

What it actually doesAliExpress is a marketplace for purchasing goods from China with image search and installment payment options, but suffers from frequent app crashes, payment issues in some regions, ineffective customer support, and interface quality degradation.

35%Marketing ≈ reality15%Stability100%Live project

Actually does

  • Marketplace80% of reviews
  • Price comparison15% of reviews
  • Coupons10% of reviews
  • Free tier12% of reviews
  • Отзывы с фото и рейтинги товаров10% of reviews

Claimed, but not confirmed by reviews

  • Visual Search
  • Покупка в рассрочку

Common complaints

  • Frequent app crashes and freezes32% of mentions

    «Constantly crashing, filters don't apply - this is unacceptable!»

  • Payment issues in some regions (Uzbekistan, Russia)12% of mentions

    «What a dump AliExpress has become... They shut down the payment system for Uzbekistan»

  • Support service is useless, only bots18% of mentions

    «Support has no real people, the bot is useless»

  • Product search not working or incorrect14% of mentions

    «Finding something specific is now impossible»

  • Interface and user experience degradation with updates16% of mentions

    «With each update, the app gets worse»

What people praise

  • Huge selection of goods at low prices

    «Good quality goods, prices lower than on other marketplaces»

  • Fast and reliable delivery

    «Very fast delivery, excellent quality»

  • Affordable and accessible products

    «Before, AliExpress was without intermediaries and was cheaper»

  • Good service overall

    «Good service and good delivery, happy!»

  • Convenient navigation and interface (when it works)

    «Thank you, everything's perfect! I recommend it!»

Where to install