Глобус. Доставка продуктов
★ 4.0AndroidGoogle PlayRuStore
What it actually doesA grocery delivery app from Globus hypermarket chain featuring a product catalog with over 60,000 items, delivery and pickup options, a loyalty program, and customer product reviews.
35%Marketing ≈ reality20%Stability96%Live project
Actually does
- ✓Grocery delivery25% of reviews
- ✓Product Catalog20% of reviews
- ✓Loyalty Program15% of reviews
- ✓Marketplace10% of reviews
- ✓Two-factor auth(bonus)5% of reviews
Claimed, but not confirmed by reviews
- ⚠Order History
- ⚠QR scanner
- ⚠Price comparison
- ⚠Coupons
- ⚠Task management
- ⚠Customer Support
- ⚠Biometric Authentication
Common complaints
- ✗App crashes, fails to load, displays errors35% of mentions
«Crashes on the first screen - delivery method selection»
- ✗App blocks work when VPN is enabled15% of mentions
«App doesn't work through VPN»
- ✗Authorization issues (logout, code not received, unable to sign in)15% of mentions
«Constantly getting logged out of the account. Each time I have to struggle to get back in»
- ✗Delivery/pickup works unpredictably, long delays, incomplete orders20% of mentions
«Terrible delivery/pickup system - order was being assembled for 6 hours»
- ✗Items shown as available in app but out of stock in store10% of mentions
«Items that are marked as in stock in the store in the app... in fact are not available in the store»
What people praise
- ★App convenience (overall impression)
«Everything is very convenient»
- ★Overall service quality
«Excellent app and excellent service!!!»
- ★Loyalty program and discounts
«I use these services frequently»
- ★Freshness and quality of own products
«Nice shop»
- ★Developer responsiveness when issues arise
«Thanks to the developer for the response»