ОТП Банк Онлайн
★ 5.0What it actually doesOTP Bank mobile application allows managing accounts, cards, transfers, and loans, but suffers from technical issues, non-functional support, and frequent failures in delivering promised services (bonuses, promotions, payment processing).
Actually does
- ✓Banking85% of reviews
- ✓Подписки и автоплатежи15% of reviews
- ✓P2P payments10% of reviews
- ✓Invoicing5% of reviews
- ✓Budget tracking8% of reviews
- ✓Multi-currency
- ✓Управление кэшбэком25% of reviews
- ✓Запрос повышения кредитного лимита2% of reviews
- ✓Two-factor auth(bonus)8% of reviews
- ✓Служба поддержки и контакты35% of reviews
Claimed, but not confirmed by reviews
- ⚠QR scanner
- ⚠Уведомления о транзакциях
- ⚠Установка лимитов по картам
- ⚠Поиск ближайшего банкомата
Common complaints
- ✗Impossible to reach support28% of mentions
«Impossible to reach staff: only a useless bot in the app, branch phone lines don't answer or drop calls»
- ✗Unpredictable money deductions from account16% of mentions
«STEALS MONEY FROM ACCOUNTS FOR NO KNOWN REASON AND WITHHOLDS IT, not letting you withdraw»
- ✗Login and authentication issues12% of mentions
«Such a poor app that the confirmation code doesn't come at all. They didn't fix it for a month»
- ✗Payment and transfer errors12% of mentions
«СБП stops working when transferring to other banks, chat in the app stops working»
- ✗Bonuses and cashback not credited14% of mentions
«I invited two friends 'get 2500 for bonuses via link', they never paid once»
What people praise
- ★Convenient and intuitive interface
«Intuitive interface, stylish design, fast performance»
- ★Fixed cashback categories
«Fixed cashback categories, genius»
- ★Complete set of financial management features
«Best banking app»
- ★Transparency and no hidden services
«everything is transparent, everything is crystal clear, no unnecessary pushing»
- ★Stable app performance (for most users)
«app works without issues, fast»