Профи.ру
★ 4.8What it actually doesA service marketplace for finding specialists (tutors, craftspeople, psychologists, cleaning services, etc.) with a response system and online booking; operates in major cities across Russia, Belarus, and Kazakhstan.
Actually does
- ✓Marketplace80% of reviews
- ✓Каталог специалистов (поиск по профессии и локации)60% of reviews
- ✓Размещение задач/объявлений50% of reviews
- ✓Messaging30% of reviews
- ✓Онлайн-запись к мастерам и репетиторам20% of reviews
- ✓Language learning10% of reviews
- ✓Услуги красоты (маникюр, макияж, массаж, эпиляция)30% of reviews
- ✓Услуги по дому (уборка, ремонт, сантехника, электрика)40% of reviews
- ✓Available in Russia30% of reviews
- ✓Free tier20% of reviews
Claimed, but not confirmed by reviews
- ⚠Поиск психологов и консультантов
- ⚠Freelance
Common complaints
- ✗Issues with review and profile moderation20% of mentions
«I left a harsh negative review and they didn't post it. 'Because it looks like a threat.' Sure, fine. But it's okay to recommend a felon as a caregiver?!»
- ✗Slow support response, ignored inquiries15% of mentions
«God help you if anyone responds. I had an emergency situation and got a week of silence from 'professionals'.»
- ✗Insufficient verification of specialist qualifications, fraud15% of mentions
«Caregiver Ruvshana... turned out to be a thief, disappeared with the prepayment»
- ✗Paid specialist responses, inflated service prices15% of mentions
«Because of your paid services, only non-professionals remain. Service providers have to hike up their prices.»
- ✗Unjustified account bans without explanation8% of mentions
«Just by posting a few tasks on the site I got banned... without investigation, without any violation of rules on my part»
What people praise
- ★High-quality work from verified specialists
«Super-specialist! Absolutely delighted! I called an electrician to install a chandelier. Everything was done at the highest level: fast, neat, and reliable.»
- ★Wide selection of specialists across different fields
«It's great that there's such a platform where you can find any specialist»
- ★Convenient search and selection of specialists
«Great that there's such a service... I quickly solved my problem»
- ★Quick task resolution and responsive specialists
«Thanks for quickly finding the right specialist»
- ★Convenience of returning to trusted specialists
«I've used it many times across different fields»