Магнит: акции и доставка
★ 4.7What it actually doesMagnit store application for shopping at retail stores, ordering product delivery, and using the loyalty program, but with frequent issues with delivery, app performance, and customer service.
Actually does
- ✓QR scanner15% of reviews
- ✓Investing
- ✓Grocery delivery50% of reviews
- ✓Marketplace20% of reviews
- ✓Loyalty cards30% of reviews
- ✓Coupons25% of reviews
- ✓Subscription5% of reviews
- ✓Игры с призами и купонами5% of reviews
- ✓Russian localization80% of reviews
- ✓Available in Russia100% of reviews
Claimed, but not confirmed by reviews
- ⚠Price comparison
- ⚠Pharmacy
Common complaints
- ✗Delivery issues: delays, incomplete orders, cancellations40% of mentions
«Instead of 14 items in the order, they delivered only 1... I waited for a whole hour»
- ✗Bonus system issues: blocked, zeroed out, not credited20% of mentions
«Bonuses credited from promotions are blocked, making them impossible to use»
- ✗Poor support: cannot reach operator, only automated responses, slow reaction time15% of mentions
«impossible to reach an operator, only communication with automated response system»
- ✗App instability: freezes, lags, QR code bugs25% of mentions
«Terrible lags on recent versions... the phone freezes for several seconds»
- ✗VPN incompatibility10% of mentions
«The app refuses to work with VPN enabled, even though it used to work fine»
What people praise
- ★Large selection of products and stores
«millions of products with delivery in 1 day»
- ★Convenience of app usage
«Everything is very convenient and there's always everything available»
- ★Free delivery
«free. 25% discount on first order»