Технопарк — магазин техники
★ 4.5What it actually doesOnline store of premium electronics and home appliances with product catalog, delivery system, loyalty program and bonuses, but in practice often encounters issues with product availability, delivery, authorization, and technical support quality.
Actually does
- ✓Product Catalog25% of reviews
- ✓Product Search15% of reviews
- ✓Order Management35% of reviews
- ✓Order Tracking20% of reviews
- ✓Payment Tracking20% of reviews
- ✓Multi-account10% of reviews
Claimed, but not confirmed by reviews
- ⚠Cashback and Rewards
- ⚠Loyalty Program
- ⚠QR scanner
- ⚠Order History
- ⚠Customer Support
- ⚠Document Management
- ⚠Recurring payments
Common complaints
- ✗Stock availability mismatch: app shows item in stock, but it's actually unavailable or delivery takes days20% of mentions
«Says the item is in stock, you can pick it up today. You place an order - they call you back and say you need to wait 4 days.»
- ✗Incompetent support service, slow response times, lack of specific information20% of mentions
«support service that doesn't respond for several hours, and when it does respond, it doesn't provide any specific information»
- ✗Delivery issues: postponed dates, inability to deliver to selected store, extra charges for alternative address25% of mentions
«Delivery date was postponed 3 times. You make an order, select a store for delivery, and they tell you that it's closing, so they won't deliver there.»
- ✗Frequent authentication errors via Yandex, Tbank, and phone number15% of mentions
«Error via Yandex, error via Tbank, error via phone number too»
- ✗App installation issues on Samsung Galaxy Z Fold and other devices15% of mentions
«won't install on samsung galaxy z fold 7. this problem is ETERNAL for samsung fold series phones»
What people praise
- ★Large selection of tech and premium brands
«low prices and large selection of tech. impressed by the big assortment»
- ★Convenient interface and pleasant app design
«The app itself evokes mostly positive emotions - convenient to use, pleasant design.»
- ★Overall store quality
«Excellent store. Everything is of high quality.»
- ★Fast delivery (in some cases)
«delivery is fast»
- ★Ease of using the app to search for products
«Excellent app: Everything is to the point, no distractions.»