Жд билеты
★ 4.8What it actually doesBook official train tickets in the Tutu.ru app.
Actually does
- ✓Flight search60% of reviews
- ✓Trip planning30% of reviews
- ✓Order Tracking5% of reviews
- ✓Payment Tracking15% of reviews
- ✓Сервисный сбор за бронирование(bonus)12% of reviews
Claimed, but not confirmed by reviews
- ⚠Price comparison
- ⚠Push Notifications
- ⚠Customer Support
Common complaints
- ✗Money charged without tickets issued4% of mentions
«money was charged but I didn't get the tickets»
- ✗Crimean cities missing from search18% of mentions
«Can't buy a ticket from or to Crimea»
- ✗Inflated prices (10-20% higher than on РЖД)12% of mentions
«ticket prices in the app are 10-20% more expensive than at the ticket office»
- ✗Booking time expired error during step-by-step completion4% of mentions
«constantly says that booking time expired, how can it expire if I'm going step by step»
- ✗Payment issues (code not received, unclear interface)8% of mentions
«code doesn't come to my phone»
What people praise
- ★Convenient interface for search and purchase
«Very convenient to buy tickets»
- ★Fast ticket search and purchase checkout
«Very convenient and fast»
- ★Stable app performance
«Everything works great. Thanks Tu-tu»
- ★Clear personal account and interface
«Personal account is clearly designed»
- ★Reliable service (20 years on the market)
«thanks to the devs for the intuitive app»