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★ 4.8What it actually doesMobile app for ordering building materials in Rostov Oblast with fast delivery, loyalty rewards program, and digital card functionality.
Actually does
- ✓Marketplace80% of reviews
- ✓Price comparison10% of reviews
- ✓Loyalty cards15% of reviews
- ✓Food delivery50% of reviews
- ✓Умный поиск с фильтрами30% of reviews
Claimed, but not confirmed by reviews
- ⚠Order History
- ⚠Добавление товаров в избранное
- ⚠Чтение и оставление отзывов о товарах
- ⚠Проверка наличия товаров в магазинах
- ⚠P2P payments
- ⚠Оптовые заказы и управление оптовыми продажами
- ⚠Адреса и режимы работы магазинов
- ⚠Горячая линия в одно нажатие
- ⚠Рассылки и уведомления о предложениях
Common complaints
- ✗Authentication issues when changing phone number — SMS and calls don't go through7% of mentions
«After changing my number from the old one to a new one, I can't log into the app at all... neither SMS nor calls go through... I called support... only because of this issue, three stars»
- ✗Low effectiveness of support in resolving authentication issues3% of mentions
«I called support and tried everything they told me, but nothing helped»
- ✗Difficult product search — need to know exactly how the item is named in the store system7% of mentions
«To find something in the app, you need to know how the product is named in the store. Very inconvenient.»
What people praise
- ★Convenient and intuitive app with simple interface
«Convenient app, easy to find the product you're looking for»
- ★Fast and careful delivery, often ahead of schedule
«Fast responses and prompt resolution of any issues. Delivery at a time convenient for me.»
- ★High-quality goods, good selection without damage
«Excellent store, good selection, goods are excellent, without the slightest damage!»
- ★Attentive staff ready to help in-store and with delivery
«Friendly team, I recommend the store... it's easy and convenient to shop in the app, and in the store too. They'll always give you advice»
- ★Convenient loyalty program with points accumulation and redemption
«Everything is very convenient in the app and it's profitable — there are points to earn»