ЖКХ: Личный кабинет
★ 2.2What it actually doesThe app allows residents to view housing and communal services bills, submit meter readings, and pay invoices, but suffers from chronic connectivity, update, and data synchronization issues.
Actually does
- ✓Оплата коммунальных услуг25% of reviews
- ✓Передача показаний счетчиков20% of reviews
- ✓История начислений и квитанций15% of reviews
- ✓Multi-account10% of reviews
Claimed, but not confirmed by reviews
- ⚠Push Notifications
- ⚠QR scanner
- ⚠Подача заявок в диспетчерскую службу
- ⚠Messaging
- ⚠RSS / News
- ⚠Заявки на пропуск гостей и автомобилей
- ⚠Каталог платных услуг УК
Common complaints
- ✗Internet connection errors despite active connection30% of mentions
«"No internet connection" while WiFi is working. And no, I don't have "bypass blocking, VPN, etc." enabled.»
- ✗App fails to launch after updates25% of mentions
«Stopped working after the update, "failed to connect to the server".»
- ✗Outdated data, receipts and payment history not updating20% of mentions
«It's mid-March now. But the app still shows a receipt from December.»
- ✗Errors when submitting readings, data rejection15% of mentions
«The app stopped accepting water meter readings. Says "invalid values entered."»
- ✗Access error after updates, requires contacting management company10% of mentions
«After the update, the application shows access denied, contact your management company.»
What people praise
- ★Convenient interface for account management
«Very convenient app for residents»
- ★Support for multiple personal accounts
«Support for working with multiple personal accounts»
- ★Fast developer response to issues
«Thanks to the developers, they responded quickly and explained everything.»