Джум: маркетплейс
★ 4.8What it actually doesJoom is a marketplace with international shipping and a wide range of products, but with frequent issues in order processing, returns, and product-description compliance.
Actually does
- ✓Marketplace95% of reviews
- ✓Coupons15% of reviews
- ✓Food delivery85% of reviews
- ✓Data export25% of reviews
- ✓Оплата онлайн30% of reviews
- ✓Персональные подборки и скидки10% of reviews
Claimed, but not confirmed by reviews
- ⚠Price comparison
- ⚠File sharing
- ⚠Возврат товара
- ⚠Отзывы и обзоры товаров
Common complaints
- ✗Return system not working: long processing times, rejections, requirement to return at own expense28% of mentions
«Impossible to return the goods... Support doesn't want to process returns»
- ✗Price mismatch: one price in ads, different price in app (often twice as high)22% of mentions
«One price in the ads! Completely different price on the website (much more expensive)»
- ✗Goods don't match description (size, color, material, quality)25% of mentions
«I ordered a blue dress but received a red one... Goods don't match the size chart»
- ✗Support ignores requests, responds slowly, doesn't resolve issues20% of mentions
«Support is no longer working!!!! Neither goods nor refund!»
- ✗Shipping takes too long (over 2 weeks), often longer than promised18% of mentions
«Shipping is so slow that AliExpress jokes apply here»
What people praise
- ★Low prices on products
«Everything is very cheap and convenient payment, everything is great!»
- ★Convenient interface and quick checkout
«The interface became very convenient... now everything is simpler and faster»
- ★Successful orders with correct items and delivery (right size, no defects)
«Everything arrived in perfect condition, everything is the right size»
- ★Wide selection of goods from around the world
«Good selection. Good prices»
- ★Convenient payment system (multiple methods, direct in-app)
«Everything is very cheap and convenient payment»