Alibaba.com - B2B marketplace
★ 5.0What it actually doesMobile B2B platform for wholesale procurement from international suppliers with search, RFQ, delivery tracking and quality assurance features, but with localization issues, app stability problems and limited functionality for Russian individuals.
Actually does
- ✓Wholesale
- ✓Marketplace80% of reviews
- ✓Supplier management30% of reviews
- ✓Procurement20% of reviews
- ✓Price comparison15% of reviews
- ✓Food delivery25% of reviews
Claimed, but not confirmed by reviews
- ⚠Multi-currency
- ⚠Russian localization
- ⚠Translation
- ⚠Инспекционная служба контроля качества
- ⚠Trade Assurance гарантия покупателя
Common complaints
- ✗Presence of fraudsters, ineffective buyer protection12% of mentions
«Fraudsters use this platform! The seller continues to operate and deceive people!!! The website management DOES NOTHING!!!»
- ✗Platform focused only on B2B, unsuitable for retail purchases15% of mentions
«This is only for foreigners to buy! I just filled my email with junk from Alibaba»
- ✗Incomplete localization: lots of text in English and Chinese8% of mentions
«The app wasn't fully translated to Russian. There are lots of places with English, and in some places just Chinese»
- ✗Crashes and lag when searching by photo, scrolling issues12% of mentions
«Photo search doesn't scroll, it keeps jumping back like a spring»
- ✗Incomplete refund when returning goods6% of mentions
«When returning goods, even if the item hasn't left China, they don't refund the full amount»
What people praise
- ★Competitive wholesale prices
«Prices are shocking 👍. Such low prices only on Alibaba»
- ★Huge selection of products and categories
«Cool app!!! You can find absolutely everything and even more»
- ★Overall satisfaction with functionality
«Happy with the goods I purchased!»
- ★Polite communication and complete answers from suppliers
«Polite communication and complete answers!»
- ★Easy to use and clear interface
«I highly recommend it, very useful and straightforward»